Privacy Policy
DigiComs Telecommunications is committed to protecting its customers’ privacy. Users should review this privacy policy to better understand DigiComs Telecommunications views and practices and how they pertain to them as customers of DigiComs Telecommunications web service.
If you have questions or concerns pertaining to collection, sharing, use or destruction of personal data or the POPI Act can be sent to popi@digicoms.co.za
What types of information does DigiComs Telecommunications collect?
DigiComs Telecommunications may collect two types of information: personal information and non-personal information. “Personal information” refers to information that is particular to you, such as, your name, address, phone number, fax number and email address. “Non-personal information” refers to information that does not by itself identify a specific individual. This information may include the DigiComs Telecommunications site’s Uniform Resource Locator (“URL”) that you just came from, what browser you are using and your internet protocol (“IP”) address.
How do we collect information from you?
In general, DigiComs Telecommunications does not collect personal information on this site without your knowledge and active participation. You may visit our site without divulging any personal information; however, there are areas of this site that might require personal information in order to contact DigiComs Telecommunications directly, specifically, when registering emails, obtaining remote access and contacting online technical support.
Information is collected on this site in the following ways:
Browsing our site
DigiComs Telecommunications may collect IP addresses for the purposes of system administration, to gather broad demographic information and to monitor the level of activity on our site. DigiComs Telecommunications may collect information from visitors to our site regarding the referring URL, your IP address, which browser you used to come to our site and the pages of our site that you viewed during your visit and any search terms entered on our site.
Email
As noted above, on this DigiComs Telecommunications site, you are given the opportunity to send email to us. DigiComs Telecommunications retains the information in any email that you send to us, such as your name, email address, address, telephone number, etc. DigiComs Telecommunications may periodically send you emails or other company information. DigiComs Telecommunications will not send you emails if you have previously requested us not to do so.
Does DigiComs Telecommunications Collect information on traffic generated from my individual account?
Company may collect information about your broadband traffic if required by law enforcement. Company reserves the right to access internet traffic from individual accounts for the purposes of general maintenance and management of the network.
How is your personal information used?
DigiComs Telecommunications uses your information in connection with delivering its products and services to you and to maintain the network. More importantly, DigiComs Telecommunications wants to deliver compelling Customer Service. In addition, DigiComs Telecommunications analise and evaluates customer preferences, comments and criticisms of its offerings in order to make improvements to present and future offerings and services.
DigiComs Telecommunications uses the personal information it collects to provide you with information or samples that you have requested. In addition, we use the non-personal information we collect to provide you with a better site experience in the future. DigiComs Telecommunications does not rent, sell or trade your private information to any non-affiliated third party.
How does DigiComs Telecommunications protect your personal information?
DigiComs Telecommunications takes reasonable precautions to protect your personal information against unauthorised access by storing the information on a secure server, which is accessible only by authorised personnel.
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure and we will not be held liable should a third party illegally obtain your personal information. While we have made significant efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
How do you provide consent?
By using our DigiComs Telecommunications site, you agree with our Privacy Statement and our policies and procedures contained herein regarding the collection and sharing of your information.
How often are changes made to the Privacy Statement and how will you learn of the changes?
DigiComs Telecommunications reserves the right to change, modify or update this Privacy Statement at any time without notice. In the event of any modification, we will post the changes in this Privacy Statement so that you will always know what information we are gathering and how we might use that information. However if such changes are material, we will either announce the change on the home page of the site or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Statement to which you are bound.
